The World's No. 1 Mobile Charging Brand
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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Compatibility
| For Laptops | MacBook Air / Pro Series HP Surface Pro 9 Google Pixelbook Samsung Notebook 9 Lenovo ThinkPad X1 Lenovo Chromebook Duet |
| For Phones | iPhone 15 / 14 / 13 / 12 Series Samsung S24 / S23 / S22 / S21 Series Galaxy Z Fold5 / Flip5 Galaxy A73 / A53 / A13 |
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For Tablets
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iPad Pro / Air / Mini
Galaxy Tab S8 Series
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For Earbuds
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AirPods Max / Pro 2 / Pro 1
AirPods 3 / 2 / 1
Bose QuietComfort Ultra
Sony WF-1000XM5
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For Smartwatches
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Apple Watch Series 9 / 8 / 7 / Ultra
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Others
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HomePod mini
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Handheld Gaming Consoles
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Asus ROG Ally
MSI Claw A1M
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Action Cameras
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GoPro HERO12 / 11 / 10 / 9
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Gimbals / Stabilizers
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DJI Osmo Pocket 3 / 2
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VR
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Vision Pro
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1. Supports online firmware upgrades to ensure compatibility with the latest devices.
2. We recommend using the provided AC cord or a standard C7 2-pin AC cord with a current rating greater than 4.0A.
3. The power distribution shown is for illustrative purposes only. OTA upgrades or different firmware versions may result in optimizations and variations in power distribution.
Experience the convenience of high-capacity charging with this Anker 250W charger, featuring four USB-C and two USB-A ports to power your essentials simultaneously.
Power up your 16-inch MacBook Pro to 50% in just 25 minutes with this USB-C charger, which delivers 140W to significantly boost your productivity.
Monitor your charging in real time with the 2.26-inch LCD charger display built into this powerful desk charger, providing clear feedback on charging status and speed.
Achieve perfect charging every time with this smart desktop charger, featuring a control dial for instant energy output adjustments to ensure each device charges at its optimal speed.
Anker Prime Charger (250W, 6 Ports, GaNPrime), welcome guide, 24-month warranty, and our friendly customer service.
Select \"Settings\" > \"Mode\" > \"AI Power Mode\" on the charger screen. In AI Power Mode (also the default mode), the charger automatically detects the voltage of the connected device, identifies device power requirements (high, medium, or low), and adjusts power distribution accordingly for optimal charging efficiency.
On the charger screen, select \"Settings\" > \"Wi-Fi\" and turn on Wi-Fi using the knob. On the phone used to log in to the app, make sure Bluetooth has been enabled. Then add the charger to the app and follow the in-app instructions to complete the setup.
To solve this problem: a. Check whether the Wi-Fi name and password configured in the app are correct. The name and password are case-sensitive and space-sensitive. b. Check whether the network is 2.4GHz. The charger only supports 2.4GHz networks, not 5GHz networks. c. Check whether the network signal is normal. Abnormal signals may cause connection failures. d. Check whether Bluetooth is enabled on the phone. To configure the network, connect to Bluetooth first. e. After connecting to Wi-Fi, do not select \"Wi-Fi\" in the \"Settings\" menu again. The Wi-Fi signal will be transmitted again, and the Wi-Fi will be disconnected.
The power, voltage, and current on the app are obtained from the cloud to which the charger reports at a specified time. There may be data inconsistencies due to time variance.
The charger's sampling takes place inside the charger, while POWER-Z's sampling takes place at the charger's output or the device's input, which means a loss of power. In addition, the charger's readings have only one decimal place, while POWER-Z's readings have four decimal places.
The clock screensaver is displayed when the following conditions are met: • The charger connects to Wi-Fi. • The screen timeout is not set to \"Always On.\" • The screensaver is set to \"Clock Screensaver\" and the timeout time is reached. • The charger screen is not manually turned off.
The charger might not have received the deletion command due to network errors of the phone or charger. To solve this problem: a. Reconnect the power cord of the charger. b. Access \"Settings\" > \"Wi-Fi\" to connect to the Wi-Fi again.
Possible causes: • The device is connecting to ports other than C1. Only the C1 port supports 140W output. To connect to the C1 port, make sure to use cables with a power rating of 140W or higher. • Incorrect cables are used for charging Apple MacBook Pro (16\"). To achieve 140W output power, Apple MacBook Pro (16\") with M1 or M2 chips must use USB-C to MagSafe cables for charging, while Apple MacBook Pro (16\") with M3 chips can use USB-C to USB-C or USB-C to MagSafe cables for charging. • The charging power is related to the device battery level. When the device battery level is almost full, the charging power is reduced to protect the device.
Desktop charger products do not require grounding. The charger's power cord has double insulation protection, and the entire product is UL and CB certified for safe use.
After you purchase or receive this service, once your return request is submitted and approved, we will provide you with a prepaid return shipping label. You don’t need to pay for the return shipping yourself. The label will be sent to you via email or made available on the Return Management page. Simply print it out, pack your item, and hand it over to the designated carrier. For detailed steps, please refer to: Guide to Using Free Return Shipping
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